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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toby Saunders

July 20, 2023

5  out of  5
rating by Toby Saunders
"Chris and Barb are wonderful, they saved me a ton on my car insurance. They explained all the ins and outs and helped me decide on the right policy that fit my budget. Would highly recommend."
We responded:
"Thank you for your kind words about Barb and my office. I'm glad we were able to provide all your insurance needs. "
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Alisha Ralph

July 20, 2023

5  out of  5
rating by Alisha Ralph
"This is the best insurance office I've ever had to interact with. They were very diligent, explained all options, and made sure the policies were the best fit for my personal situation. I have 2 cars, 2 rental homes, and my personal residence insured here. They have saved me a lot of money!"
We responded:
"Thank you for your positive comments about my team members and agency. Barb enjoys talking with you and helping with all your insurance needs. "
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vickie chandler

July 19, 2023

5  out of  5
rating by vickie chandler
"This office is great, staff is very helpful and answer's all my questions. The agent is always willing to sit down and talk to us when we're in the office."
We responded:
"Vickie, thank you for your kind words. We appreciate your business and look forward to talking with you again soon."
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Sam Bruns

July 10, 2023

1  out of  5
rating by Sam Bruns
"Charged me multiple times with no mail or email notice. When I changed addresses they did not inform me that this would result in an increase to my premium. I recommend avoiding this insurer."
We responded:
"I appreciate your feedback. When current policyholders move out of their parents’ household State Farm does readjust and/or remove any discounts that are no longer applicable. Also, insurance premiums do vary in the Portland area. Unfortunately, both of these issues affected your auto insurance premiums. It is our responsibility to communicate clearly with our customers to ensure a great experience, we work hard to do that, and obviously did not do that well in this case. Please feel free to call my office at 503-282-4569 to discuss further if you would like. "
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Melissa Appleyard

December 26, 2022

5  out of  5
rating by Melissa Appleyard
"Chris Lawson is the best agent ever! And his team, Barb and Mike, are super too! They have extensive experience, answered all of my questions thoroughly and in a timely fashion, and made sure the details of my coverage were in order. I cannot recommend Chris highly enough!"
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Alan Wiley

June 2, 2021

5  out of  5
rating by Alan Wiley
"Barbra n Chris r the best"
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Mel Birge

February 18, 2021

5  out of  5
rating by Mel Birge
"Like a lot of folks, I "inherited" an insurance company from my Dad. I've now had State Farm for 35 years and I've been satisfied enough to never look elsewhere. We've used Chris since moving to Portland in 2011. He and Barb provide excellent service. When I had a 2020 claim I felt State Farm -uncharacteristically- was being less than fair on, Chris went to bat for me to cure the issue. Five Stars"
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Carrie Cole Brantley

May 17, 2019

5  out of  5
rating by Carrie Cole Brantley
"This office is the friendliest and most helpful of any insurance agents I've ever interacted with. I highly recommend them."
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Joe Sack

April 13, 2018

1  out of  5
rating by Joe Sack
"We went to cancel our policy because, wow, expensive. My wife was told "the agent would have to call you to cancel it." They gave her the address attached to the account, which was a place we'd never lived. Despite promises to call us back to cancel, it never happened. We delayed starting new insurance a week while they figured out how to use the telephone. That's a week of paying insurance we didn't want or need. I called on Friday, they said they never had a note to call. A meager apology later, it's finally set to be cancelled. State Farm sucks, this office helps it suck."
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Brandon Schmidt

December 17, 2013

5  out of  5
rating by Brandon Schmidt
"Chris and his staff do an excellent job! Competitive rates and great service. Highly recommended."